SM
SONIA M
1 reviews | Active since Jul 2012
14 Jun 2022, 13:10
UNHAPPY CLIENT
I reported my device not working in my car on Sunday 12 June 2022, and again yesterday 13 June 2022.06.14 I was promised by the consultant that we spoke to that someone will call me and sort it out. Is this the best customer service Cartrack can offer me – and if you check my records – for 2 years I HAVE NEVER TROUBLED CARTRACK BUT PAY EVERY MONTH. IS CARTRACK ONLY GOOD FOR ACCEPTING MONIES AND NOT FOR CUSTOMER SERVICES. If Cartrack cant even assist with a faulty device, how can i trust that Cartrack will assist should a need arises??
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Replies (2)
Cartrack's replyOfficial
14 Jun 2022, 13:49Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply14 Jun 2022, 13:49
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
SM
SONIA M's updateReviewer Update
14 Jun 2022, 14:09Hi Team. I sincerely hope so as I am still awaiting a call from Cartrack. Thank you for your reply.
SM
SONIA M's update14 Jun 2022, 14:09
Reviewer Update
Hi Team. I sincerely hope so as I am still awaiting a call from Cartrack. Thank you for your reply.