ME
Mpho E

1 reviews | Active since Jan 2023

26 Jun 2025, 19:22

Unhappy client

I cancelled the cartrack service last year November, they deactivated their tracker and kept on billing me. When i call to enquire they said the tracker was still on their side even though it was off on my side which i dont understand until today how does that happen but they finally cancelled n send me a message in May 31 stating that i owe them R1625 n they are offering me 40% off over 2 months meaning R488 per month over the 2 months. I made arrangements there after i paid R488 on the 9th of June and on the 20th they debited R498 which i assume the R10 is for the debit order, my balance was suppose to Zero. But I'm still receiving messages stating I'm owing R648.74 which i don't know for what it is now. I tried to call me they kept on saying they will check and call me back. I curse the day i signed up with Cartrack.

0
Replies (1)
Cartrack
Cartrack's reply26 Jun 2025, 20:40
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team