VM
Vuyani M

1 reviews | Active since Jun 2022

09 Jun 2022, 17:07

Unhappy and disappointed client.

I have a very big problem with Cartrack. Firstly they told me they cannot find the position of my car then they set a date 2 weeks later to reinstall the tracking device. They came to install the device then 3 days later it’s still not working. They still tell me about a faulty installation. This company is taking us for nothing especially since we pay monthly. They know very well the crime rate in South Africa but they continue not to improve there service. Am extremely disappointed with the service am getting from Cartrack honestly.

0
Replies (1)
Cartrack
Cartrack's reply09 Jun 2022, 17:21
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards 
The Cartrack Team