Unfortunately receiving repeated bad service, tracker not working

Unfortunately I’ve had a terrible experience with Cartrack, I’ve averaged rough an hour each week on calls with them to try manage the problems my tracking unit is giving me on just a single vehicle.

Cartrack is aware of the extent of the problems but they are not offering any solution to rectify the daily false positives of my ignition being flagged as being on or the car guard triggering when it shows that it is disabled.

There is no connection between customer support and the control room so customer support simply wants to reboot the tracking unit when my ignition is registered as being on without being able to tell me if my car is busy being ******; and the control room cannot help with any of the support related issues.

When I ask to speak to a manger I get put on hold for so long that the call cuts out on Cartracks side.

Definitely going to move to a more reputable tracker company if they can’t sort this out by next week.

There is some sort of guarantee that if they don’t recover my vehicle if it’s ****** that I get paid out 150k … with how poorly they are managing these problems Cartrack is quite literally putting itself in a position of not being able to recover my vehicle out of their own negligence.