UNFAIR TREATMENT & OUTSTANDING PAYOUT FROM CAR TRACK - CAR HIJACK NOT TRACED SINCE APRIL 2025

On 28-29 April 2025 I was hijacked, Kidnapped and ****** using a car with the tracker from Car Track. During the incident the hijackers contacted someone who knew about car track trackers placement on the car, that person only asked the ******s to find out how much is my monthly fee as that will help to locate the devise, with a gun on my head I had to give an amount even if it was not the exact amount I gave something to the amount R350. of which I got to know latter that car track control room called my sister who is my next of kin on the forms however my sister was sleeping only noticed that missed call later, this to me indicates the control room was aware that someone is during the car roughly or the devise is being touched but Car Track did nothing even to dispatch security patrol to check since they could not find myself the driver who was being hijacked and the person listed as next of kin., the question remains why did Car Track control room act at that moment and follow the signal as the devise was removed. it's almost 5 months I haven't received a payment mentioned by car track that if they don't find your car, they will pay you R150 000.00 and there are no terms and conditions. I managed to call car track after being released by kidnappers the early morning of 29 April 2025, only then control send the car to check the car and I was told they found their devise, but the car was not there

I was told they will look for the car but to date nothing has come from Car Track car tracks Recovery and Warranty Administration which has no telecommunication only e-mails. No supervisor or any one from that Department has bothered top contact me as I'm disadvantaged despite the fact that I was paying my monthly premiums without fail. I am not sure how car track Marketing department operates but strange enough I get calls to join car track for peace of my car safety, yet the real department is sleeping on what is due to me. I would like to know from car track when are you paying me as my devise was in perfect order hence you managed to make calls to my next of kin...I need a car since you are failing with your tracking system.