unfair treatment and ****med

I joined car track years back using my car DB54VCGP Mazda3 in February 2022 i called the company to inform that I'm having personal issues and i wont be using that car anymore and i would like them to request the reinstallation of the tracking device be removed from the Mazda to the car im using now which is the White Hyundai i10. On the premium im paying i paying R+-60 for the protection services and in the process of reinstallation of the device the continued charging me for the protection services on the Mazda till to date and they are taking me from pillar to post regarding that. Ive requested to be refunded the monthly payments from Feb 2022 to date. Ive spoken to them in many occasions and im not getting a feedback im supposed to get.

I hope will find help from you.