BS
Bakang S
1 reviews | Active since Sept 2021
06 May 2026, 11:56
Unfair penalty fee
Charged penalty fee of R59 ×2 for unsuccessful debit order on 1 month.
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Replies (2)
Cartrack's replyOfficial
06 May 2026, 12:33Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply06 May 2026, 12:33
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
BS
Bakang S's updateReviewer Update
28 Jun 2026, 16:57After your investigation, nothing has changed. You did not credit my account with amount that charged unfairly. You are continuing with your R59 penalty fee on an up to date account. My next debit order was next month-July instead penalty fee was debit on my account.
BS
Bakang S's update28 Jun 2026, 16:57
Reviewer Update
After your investigation, nothing has changed. You did not credit my account with amount that charged unfairly. You are continuing with your R59 penalty fee on an up to date account. My next debit order was next month-July instead penalty fee was debit on my account.