UNFAIR MISLEADING ADVERTISEMNT BY CARTRACK

28-29 April 2025 hijacked, kidnapped and ******. Car Trak Control Room became aware of the car fast movement but did nothing to dispatch security. Instead, they called next of kin who did not answer as for me my phone was taken by hijackers so I would even be able to respond. The Hijackers took us to a secluded area and called their contacts regarding removal of the car track devise; the caller asked the hijackers to establish from me how much am I paying car track as he will be able to tell where the tracker is and can remove, and after giving the wrong amount , we were told to look down while the hijackers tried to take money from my banking App which was problematic as it was dark and I was crying, they then decided to ask me to increase withdrawal limit then I did as a gun was on my head and 3 ******s left and were left with one on that dark place and i think that is when the car track devise was removed, my money withdrawn from 4 ATMS according to Bank report statement and they returned after midnight on 29 April 2025 put us back in a car and dropped us somewhere in Brakpan...i lost my drivers license, ID MONEY ETC and all valuable belongings in my car (We walked around the suburb until around 3am to a filling station) and that is where we got help from Petrol attendant who offered us airtime for R5.00 on his phone to call and that was the only time Car Track was running to find the car of which I was told they found the devise the car was gone, till today I don't have a car even though Car Track at the time of me taking the cover said if I am hijacked and the car is not recovered will be paid R150 000.00, TODAY no one wants to take responsibility from Car Track they put from Christopher, Thabo, Nthabiseng etc from Social media to marketing, they even call to offer me a dash cam to put on my car which one I don't know. It shows this company cares only when they receive money when its time to reciprocate, they take you from pillar to post, the Warrant and Guarantee office is a sacred place you dont call them they will call u...control room just escalates the problem and they go AWOL