SM
Silence M
1 reviews | Active since Dec 2020
16 Dec 2020, 08:09
Unfair insurance
I had a car and had a contract with cartrack i got and accident with the vehicle i phoned cartrack tell them about my accident and that the vehicle is written off they still want me to pay their premium every month or pay them the cancellation fee, my concern is its not like im just cancelling the contract is because the car is no more its written off and they are just an insurance they never helped me with anything so why should i pay them??
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Replies (2)
Cartrack's replyOfficial
17 Dec 2020, 09:08 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply17 Dec 2020, 09:08
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
SM
Silence M's updateReviewer Update
05 Feb 2021, 03:10You still calling me asking me to pay your car track premiums and saying my account is on arreas while i'm telling you my car is nomore but written off since i got an accident what should i pay for?? I never claimed anything to you
SM
Silence M's update05 Feb 2021, 03:10
Reviewer Update
You still calling me asking me to pay your car track premiums and saying my account is on arreas while i'm telling you my car is nomore but written off since i got an accident what should i pay for?? I never claimed anything to you