RD
Rejoice D

1 reviews | Active since Nov 2019

10 Nov 2024, 09:32

Unfair demand from cartrack

After complaining on hello peter I was given a cancelling letter but everyday since then I received 40 calls in day from them demanding money and now I been treatened with my account being handed over to my surprise my account had lapsed on last day of October according to their call centre so I told them that I will no longer renew my contract because I cannot pay my monthly fee of R245 and R402 for renewal at once since I have financial constraints so I will not will not renew now they need a R673 the fee which I never agreed to be debited from my account I have reverse the same fee twice.

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Replies (1)
Cartrack
Cartrack's reply11 Nov 2024, 08:02
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team