UNFAIR CUSTOMER TREATMENT

Dear Sir

*Complaint about being harangued by CARTRACK for payment not due*

I write to complain about CARTRACK. They send emails to threaten legal action against me. They claim that I have not paid or do not pay for the car tracker service they render to me, for my car.

But, my car was written off in an accident that occurred on 2019.11.21. I wrote to CARTRACK to advise them about this accident.

It appears that since I don't have the car anymore, there is nothing for CARTRACK to cover. I, therefore, cannot be expected to pay for a service I no longer receive. In spite of that I have written to CARTRACK about this matter, they, nonetheless, send emails of demand 'for payment for their service'.

I attest that CARTRACK harass me wrongly and unfairly as there is no service they render for me, and they have chosen to ignore the communication I have sent them about my car, so that they can continue to abuse me. I have attached proof sent to me confirming harassing me .

Yours faithfully

Elizabeth Jabu Sukazi