1 reviews | Active since Jul 2017
Unfair and Dishonest People at Cartrack:
After I spoke out on Hello Peter I received first a email saying that I do not qualify for the LRW because someone at cartrack did not do her work (Not fair) and i was late with my application for the recovery warranty claim. I provided proof the i app**** on time someone at cartrack did not do her job. I have notice staff at cartrack don't want to reply on emails they ignore your claim for 60 days and then respond and say you do not QUALIFY BECAUSE YOU DID NOT COMPLY WITH THEIR CLAUSES. They are quick to say you don't qualify and also very fast to ignore your mails when you do. So i got the claim application form after 60 days and now i must wait another 60 days because their clause say 60 days but they are dishonest about their procedures they sent the required documents piece by piece to prolong the process. I must suffer because for 60 days no one see the urgency to reply, so it is true the claim does take 6-12 months to pay out. In November 2017 i submitted my application waiting my 60 days no one rep**** to me or my lawyers (Dishonest). Please i have done my part on time 60+ days ago now i must wait another 60+ days. I WILL NOT WAIT FOR 60 DAYS, if the CEO or GM of CARTRACK CAN CALL ME I THINK I MIGHT GET SERVICE OR MAYBE NOT! I'm willing to meet cartrack halfway on the poor service that they are giving me on the 60 days but not 60 days. I Wonder how will they at cartrack feels or do when they get K*K service from another company and get treated they way they treat their customers. Chantall is hiding herself behind the clause of 60 days (Dishonest) whereas she and her manager know that they have delayed on the claim process (Unfair), I have ask them what if they get the same service but until today i did not receive any response. IS THERE ANOTHER CONSUMER'S AGENCY THAT I CAN COMPLAIN? They know they are wrong dishonest and unfair in a 110 places. SOME HOW I GET A FEELING OF DISCRIMINATING ME BECAUSE OF MY AGE, BIRTH PLACE OR RACE I DONT KNOW BUT HAVE THAT FEELING I MIGHT BE WRONG. AGAIN STAFF, MANAGERS, GM AND CEO OF CARTRACK I WILL NOT WAIT 60 DAYS FOR YOU, I HAVE DONE ME PART 60+ DAYS AGO WHEN YOU SLEPT I EXPECT YOU TO PLEASE DO YYYYYYOOOOUUUURS!!!!!!!!!!!! I urge staff of cartrack to please call your company's landline number and hear what the voice message is saying, "We at cartrack will not leave our client in alert that is why we have the 150k recovery warranty..." <-- What does that mean?
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
