*********, useless company

When I signed up with Cartrack the deal included a payment of 150k if my vehicle was ****** and Cartrack was unable to recover it. However, while you’re held to a 3 year contract the unit has a warranty of only 2 years, you are liable for repair costs after that. If your car is ******/not recovered Catrack’s disclaimer will be that you never tested the unit, and trust me their ******* systems will fail. (I’ve had two failures) That 150k thing is a worthless marketing gimmick. When - not if - your tracking unit stops working don’t expect Cartrack to inform you. After multiple calls, and getting shunted around to the wrong departments I gave up. I cancelled the service on the one vehicle, and immediately these critters have the gall to phone me and ask me if I can pay the cancellation fee straightaway. …Incredible… just incredible...I asked the Cartarack guy why I wasn’t even offered - at minimum - a month’s refund (seeing as I’ve just paid for the month). Or a refund for all the months this service was not working there was silence at the other end of the phone…. ******* don’t like logic and reason. Customers just want a fair, reliable service. Don’t expect it from this crowd.