********* conduct

<p>From day one with Cartrack things did not go right. I had a contract of R169 but started to receive debit orders of R199. After a few I called and was told that was what I had signed for to which I requested fro proof which they failed to provide. I was later on told that the unit on my car was indeed for R199 -I couldn't dispute any further.</p> <p>I tested the unit for features that goes with a higher premiums as agreed with Cartrack. I would drive the car without the transponder and never receive alerts from them or even receive the false alerts while driving with the transponder. They reinstalled the unit 4 times without success! I still kept paying R199 for a unit I knew didn't work.</p> <p>I moved the car out of SA and had terrible time to keep track of it. I kept complaining and was promised a free upgraded fleet management system last year (2016) dec. Somewhere around last year I started another separate bill besides the R199 which was around R40 every month. In January that bill came as +R700 and I demanded the proof that I signed for that extra charges. I never got response but the amount was deducted from my account.</p> <p>I really want to cut ties with Cartrack, however, there is a huge installation cost that goes with a new provider and I feel Cartrack are aware of that and take advantage. I advise all clients who have those transponders to test them and see if they work. Mine failed after 4 times of intervention.</p>