RS
Ross S

1 reviews | Active since Dec 2022

31 Dec 2022, 00:46

********* business service

I purchased a car with a cartrack ready installed, and have been paying monthly debit orders for something that isn't even activated. When I called the cartrack emergency control room to test the tracker, they can not pick it up on their system. Quick to take money for a service they are not providing. Been battling with them for 1 year, no one responds from cartrack, no matter how many times a dispute is logged or stop the debit order. They will debit a double payment the following month. It is appalling that they knowingly take money for something they do not give you.

0
Replies (1)
Cartrack
Cartrack's reply31 Dec 2022, 06:22
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team