***** under my ID number

I can’t believe I am back here again as I thought the matter was resolved but it’s not. How am I still being bothered for a account that is not mine and when they communicate they look for a Mr Magwaza when I am a girl and the recording of sale is a man but still being told I should pay for an account I do not know, maybe if I take legal action I will be taken serious because coming to your office I’m still not helped . I am really tired of this **** right now