RM
RASMOS M

1 reviews | Active since Sept 2022

06 Jan 2026, 12:29

Unclear Billing, Aggressive Support – Regret Choosing Cartrack Cartrack has been extremely frustrating to deal with

Unclear Billing, Aggressive Support – Regret Choosing Cartrack Cartrack has been extremely frustrating to deal with. During the application process, I was clearly told that deductions would be made at month-end. After signing up, they started attempting to deduct money on different days and sometimes more than expected, without proper explanation. When I queried this, the support team gave conflicting answers and appeared unsure of their own policies. Worse, their assistance and collections staff were aggressive and focused only on demanding payment, not resolving the issue or acknowledging that misleading information was given. There has been no accountability from Cartrack, only pressure. This experience has caused unnecessary stress, and I regret choosing their tracker. Based on my experience, I would not recommend Cartrack. Potential customers should insist on everything in writing.

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Replies (2)
Cartrack
Cartrack's reply06 Jan 2026, 12:51
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team


Cartrack
Cartrack's reply06 Jan 2026, 13:49
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team