SM
Serame M

1 reviews | Active since Sept 2023

01 Feb 2024, 13:45

Uncertified client

TO WHOM IT MAY CONCERN

In regard to the respond I have received from Cartrack, I am not pleased due to poor investigations and follow ups from the day my car was ******. I was informed that there will be no payment due to me not test my tracker quarterly frequently, which I have proof that I was doing it. I also receive e Toll charges on my car on the same day that it was ****** proof is attached, My car was ****** in June last year and the investigation are taking too long to be finalized and I get no feedback unless I ask for it.

From a concern and not satisfied client

Regards

0
Replies (1)
Cartrack
Cartrack's reply01 Feb 2024, 16:25
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team