TM
Tshilidzi M

1 reviews | Active since Jan 2021

13 Dec 2024, 20:09

Unauthorized debit order instruction

I am frustrated about the cartrack debit order that was authorized on my standard bank without my consent. My debit order date is on the 27th of every month. Cartrack submitted a debit order on 13th of December without arrangement. I have incurred unpaid charges for debit order that was returned unpaid due to insufficient funds . Kindly credit back my account with R130.00 for unpaid fee.

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Replies (1)
Cartrack
Cartrack's reply13 Dec 2024, 20:11
Official
Good day,

Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,