TM
Theko M

1 reviews | Active since Jul 2013

25 Feb 2021, 11:08

Unauthorized debit amaount

I have am a Cartrack client and in 2019 Cartrack stopped debiting my account for some reason and I called them to fix the issue and then 2 months later they stopped debiting my account again and debited me as and when they felt like it. Cartrack has been calling me to make payment arrangements which I gladly made with them and for the life of me I can't understand why then would Cartrack debit me a ridiculous amount which was not part of the payment arrangement and this is the 3rd time this is happening. I am going to reverse this amount that was debited and I will continue to do so up until Cartrack sticks to our payment arrangement plan which I got into because they stopped debiting my account for what God knows why. I am fed up with Cartrack and I would like to cancel this contract with Cartrack, I will not take this harassment from you going forward.

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Replies (1)
Cartrack
Cartrack's reply25 Feb 2021, 11:12
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 

Best regards,