nM
nomvuyo M

1 reviews | Active since May 2017

16 Aug 2023, 17:19

Unauthorized debit

Cartrack Cartrack Car Parts & Accessories complain complaints compare 51 This is your complaint. You can change the status, edit it or send a response. Brand's performance N/A /100 No data No data Satisfaction Index over the past 12 months. Category ranking Car Parts & Accessories 1 Bumper to Bumper N/A 2 Mayfair Gearbox N/A 3 Online Car Parts N/A ... Cartrack N/A *** Grosvenor Corner, 195 Jan Smuts Ave, Rosebank *** Cartrack - Unauthorized debit order Awaiting reply Vuvu Vuvu filed the complaint 15 AUGUST 2023 I have canceled the services of cartrack May 10 2022, called in and got outstanding balance and fees. Paid the amounts needed and was sent a cancelation letter stating my account has been canceled. Now all of a sudden after a year my account is being deducted without me authorizing the debit and without my knowledge. I called Cartrack to find out why this is happening and i am told i own them money. And when I explain to the consultants they just say i owe money without any explanations on their side. Cartrack - Unauthorized debit order

0
Replies (1)
Cartrack
Cartrack's reply17 Aug 2023, 09:06
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.  Kind regards
The Cartrack Team