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1 reviews | Active since Sept 2025
02 Oct 2025, 06:28
Unauthorised Double Debits by Cartrack
On 27 September 2025, Cartrack debited my account with an amount of R411,18. Just a few days later, on 30 September 2025, an additional debit of R470,18 was made without my authorisation or prior notification.
I am highly dissatisfied with this conduct, as it constitutes double debiting and an unfair financial burden. I request an immediate reversal of the unauthorised debit, along with a proper explanation as to why this occurred.
I expect Cartrack to urgently resolve this matter and to ensure that such unauthorised debits do not happen again in future.
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Replies (1)0
Replies (1)Cartrack's replyOfficial
02 Oct 2025, 09:23Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply02 Oct 2025, 09:23
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
