JM
Janine M

1 reviews | Active since Jan 2018

30 Jan 2018, 14:39

UNAUTHORISED DEDUCTION OFF MY ACCOUNT WAITING FOR OVER A MONTH FOR REFUND

Funds were not authorisesd to be deducted off my account on 15 December 2017. It is now a month and a half and no feedback on my refund. 6 emails later and no response from Amanda Sobekwa after many empty promises and no service at all. No supervisors or managers available whenever you call to sort this out

0
Replies (1)
Cartrack
Cartrack's reply30 Jan 2018, 14:50
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team