1 reviews | Active since Jul 2026
unauthorised debits
1. I sold 2 cars in 2022/3 and called cartrack to cancel the tracking system. The agent I spoke to cancelled the unit and left the happy button to continue debiting from my account. I only discovered now in 2026 that I'm still paying for those 2 cars which I don't have anymore. 2. I also discovered that i have been paying for 2 devices for the car that i just sold beginning of this year since 2021 when the agent called me to upgrade the unit I had in the car since 2013.
I have been calling the *** number for the past 3 months and went to one of their branches to log this complaint but no one is calling me back with a resolution. I even wrote an email but I'm still waiting for feedback until now.....I am so ****ed off as I am writting this. especilly because no one wants to take any responsibility for this issue.
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
