FS
Francis S
1 reviews | Active since Mar 2021
12 Apr 2021, 19:43
Unauthorised bank deduction
Ticket#*** TEMP-***
I received confirmation today that the contract was cancelled as per my request within the 5 day cooling off period, which as per our telephonic discussion is at no costs. You however proceeded and debited my bank account with R145,27 which is therefore unauthorized. Please ensure that money is refined back into my immediately RegardsFrancis Sharples
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Replies (2)
Cartrack's replyOfficial
13 Apr 2021, 09:35 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply13 Apr 2021, 09:35
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
FS
Francis S's updateReviewer Update
13 Apr 2021, 09:59Thank you, I managed to reverse the debit order, please ensure no further deductions is made from any of my accounts.
FS
Francis S's update13 Apr 2021, 09:59
Reviewer Update
Thank you, I managed to reverse the debit order, please ensure no further deductions is made from any of my accounts.