CW
Cheryl W

1 reviews | Active since Aug 2026

21 Aug 2026, 12:16

Unacceptable customer service from accounts

Cartrack *****ed up my account in 2024, we are now in 2026 and no one has bothered to try and resolve this, i have written numerous letters to get this resolved and i get no feedback, just passed around from one person to the next. 2 YEARS is unacceptable to fix an account that cartrack stuffed up!

0
Replies (2)
Cartrack
Cartrack's reply21 Aug 2026, 12:50
Official
Good day,

Thank you for making us aware of this issue. Please accept our apologies for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
CW
Cheryl W's update25 Aug 2026, 11:16
Reviewer Update
Good day, once again to date, I have had NO FEEDBACK NO CONTACT NOTHING!.
Cartrack this is disgusting service!! I have reported the matter to the NCC.