Unacceptable Business Practices by Cartrack (after numerous emails for months)

Unacceptable Business Practices by Cartrack Pty Ltd

We are writing to share our distressing experience with Cartrack and to alert potential customers about their unacceptable business practices. As a customer who subscribed to their vehicle tracking services, we expected a comprehensive solution. However, Cartrack failed to deliver on their promises, neglecting to install crucial components as agreed upon in the contract.

Our legal counsel reviewed the contract and correspondence, confirming that Cartrack was in breach. Cartrack acknowledged their failure to deliver in their correspondence and agreed to cancel the contract, confirming that no monies were owed. However, what is shocking is that they later threatened legal action, contradicting their earlier acknowledgment. This behavior is not only unprofessional but also raises serious concerns about their business practices.

*A Call to Action*

We urge potential customers to exercise extreme caution when dealing with Cartrack Pty Ltd. If you are a current customer who has experienced similar issues, we encourage you to share your story and stand up for your rights. It is essential that Cartrack is held accountable for their actions. They must take responsibility for their breach of contract and acknowledge their misconduct.

We will be sharing our experience on social media and with local consumer protection agencies. We encourage others to do the same, ensuring that companies like Cartrack are held to high standards and treat their customers with respect and fairness. Together, we can make a difference and promote accountability in business.

Sincerely, Badger Transport Services