Un happy customer

In December 2021 I have received a link from cartrack about payment. I used it on the 17th December 2021. I started receiving calls in January 2022 saying that I haven't paid. I've send proof of payment and bank statements to Thato Mogotsi and Anna Thabazimbi. They have told me that they send the proof of payment to allocation. Since then every day I receive calls from cartrack about my outstanding payment.