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Cleo S

1 reviews | Active since Dec 2022

05 Aug 2025, 11:22

*****ulent debits

I am absolutely livid. I DO NOT have an account with Cartrack, yet for the past 3 months they have been *****ulently debiting my account twice a week at random hours ,including at night for varying amounts. I have contacted my bank to reverse these transactions multiple times and even issued stop orders, yet Cartrack continues to deduct money without authorization.I have never signed a contract or had any dealings with this company. This is pure ***** and I have opened a case with SAPS. Cartrack must be held accountable, and I urge others to check their accounts for suspicious deductions.This abuse has caused me financial and emotional distress. Cartrack, you will be reported to the police, the National Consumer Commission, and the Banking Ombudsman.

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Replies (2)
Cartrack
Cartrack's reply05 Aug 2025, 12:31
Official
 Good day Cleo Sahdeo, Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team 
CS
Cleo S's update06 Aug 2025, 12:55
Reviewer Update
I am absolutely appalled by Cartrack’s ********* and *****ulent practices. For the past few months, Cartrack has been *******ly debiting my account without my consent. I am not an account holder, nor do I have any contract or agreement with them. Despite my efforts to reverse the debits through my bank multiple times, they continue to *****ulently debit my account.To make matters worse, when I contacted Cartrack to demand they stop, I was told they will continue to debit my account because my husband no longer wants their pathetic service after they damaged his vehicle after installing the tracker. So not only is the service unwanted, but they caused physical damage and are now *****ulently charging me for it.I have had enough of their blatant disregard for the law and basic customer respect. Their agents are rude, dismissive and uncouth.This is financial abuse and *****. And a social media consultant - Zandile April sends an email stating that they will continue to debit my account. I am absolutely livid!!!! ********s that what you call Cartrack!!!!