CS
Cleo S
1 reviews | Active since Dec 2022
10 Sept 2025, 12:35
*****ulent Debits
Cartrack has been debiting my account on multiple separate occasions, yet my husband’s policy with them is not even active. This makes no sense — what exactly are they debiting me for? I am not the account holder, I did not authorize these debits, and there is no valid policy linked to my account. This feels like *****ulent and ********* behavior. I’ve had to waste time reversing payments at the bank, and yet the debits continue. Cartrack needs to be held accountable and explain why they are taking money without any active policy or authorization.
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
10 Sept 2025, 12:38Good day Cleo Sahdeo
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply10 Sept 2025, 12:38
Official
Good day Cleo Sahdeo
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
CS
Cleo S's updateReviewer Update
12 Sept 2025, 10:22I am livid with Cartrack!!! I can’t seem to fathom how quick they respond to you when you come on here and leave a review! I am still awaiting a response from my last post!!! You continue to debit my account but there’s no policies active!!!!
CS
Cleo S's update12 Sept 2025, 10:22
Reviewer Update
I am livid with Cartrack!!! I can’t seem to fathom how quick they respond to you when you come on here and leave a review! I am still awaiting a response from my last post!!! You continue to debit my account but there’s no policies active!!!!
