*****ulent activity and nonexistent service

Item: Cartrack
Rating: 1
Author: Carla P

Would give 0 starts if it was allowed. The unit installed in my vehicle is barely 3 months old and is already giving problems. It was flagged for repairs but to date still no repairs. I cancelled the contract due to this. Cartrack then *****ulently put a Debicheck on my account without my permission or authorisation.

Helpful (0)

Replies (3)

Cartrack's replyOfficial

07 Aug 2025, 12:01

Good day, Carla Pepler,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,

Cartrack's reply07 Aug 2025, 12:01

Official

Best regards,

Carla P's updateReviewer Update

07 Aug 2025, 14:16

Well it has heen 2 hours since your reply and nobody from Cartrack has contacted me. Luckily now the public can see this is just an automated response to make it seem as if you are doing something about the situation.

Carla P's update07 Aug 2025, 14:16

Reviewer Update

Cartrack's replyOfficial

07 Aug 2025, 16:35

Good day, Carla Pepler

Please be advised that we are investigating your complaint and we will be in contact with feedback. We apologize for the delay and inconvenience caused.

Best regards,

Cartrack's reply07 Aug 2025, 16:35

Official

Good day, Carla Pepler

Please be advised that we are investigating your complaint and we will be in contact with feedback. We apologize for the delay and inconvenience caused.

Best regards,