1 reviews | Active since Aug 2022
TWO MONTHS FREE SUBSCRIPTION A BIG LIE
I've requested 2 installations from cartrack for 2 cars and I get first and second months subscriptions for free on both cars, but this is wrong advertising . Even their technicians cars are marked WITH 2 MNTHS FREE SUBSCRIPTION bs. Now the account dept claim not to be aware of that and they wiil interrogate me , but fortunately i had an email proof to support my argument. We are fighting about this almost everyday, I get calls from PTA, JHB and rnow BLN, they alternate and because I tried to explain the situation of which they don't budge, they debit from account without an my permission. Now the war is they debit, i reverse the debit , now they've decide to debit from my acc. everyday friday even if I dispute. Then tuesday a different consultant will call and harass me querying the balance and again try to explain and I will be told that the previous consultant didn't put some notes to stop the debit as it a system generated debit. The war is not ending
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
