KM
Karabo M
1 reviews | Active since May 2020
18 Jan 2024, 09:40
Triple debit order mandates for one month
These people triple mandated me and when I call them and send them proof they give me run around and act like this was not officiated by them and they claim to not see all 3 mandates meanwhile I have 3 sms and also proof from the bank that they’re going to debit me 4 times for the month of January! What nonsense is this ?
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Replies (2)
Cartrack's replyOfficial
18 Jan 2024, 10:47Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Cartrack's reply18 Jan 2024, 10:47
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
KM
Karabo M's updateReviewer Update
18 Jan 2024, 11:35The team leader just called me laughing!!!!! Not only am I cancelling my contract with car track after being a loyal client for more than 3 years, I’ll also never recommend it to anyone. This is pure insanity! Instead of assisting they’re laughing and asking me the same question 100 times. They have loaded 3 mandates into my account and they’re laughing. How nice
KM
Karabo M's update18 Jan 2024, 11:35
Reviewer Update
The team leader just called me laughing!!!!! Not only am I cancelling my contract with car track after being a loyal client for more than 3 years, I’ll also never recommend it to anyone. This is pure insanity! Instead of assisting they’re laughing and asking me the same question 100 times. They have loaded 3 mandates into my account and they’re laughing. How nice