Tried to de-install and re-install tracking device

Tried to de-install and re-install tracking device. 2 phone calls More than 1 hour talk time 5 transfers to different agents Inconsistent information shared Quote amounts inconsistent with additional values added. Agents poorly trained Had to repeat same information on every transfer, even though the last agent confirmed that she could see all the interactions. Shocking service Canceling my contract (with penalties)