Tracking device not working

I just called cartrack customer care to find out what ia happening. Hats off to the first consultant, a lady, she gave assurance that they can see the vehicle on their side and put me through to department which deals with App queries thia gentlemen Kgomotso is rude, obviously I do not understand your line of work explain what I need to do to get this issue sorted not be blant with me. Then he decides to hang up the phone, my goodness is this how cartrack deals with customers? I'm ****ed off now. Because I don't know what's going on I have to make alternate ways for my day tomorrow, I don't want to take chances.

Cartrack is really working on my last nerve. How do you decide to debit money out of my account after your consultant clearly mentioned that the debit will be on end of this month. I am sitting here with issues after joining cartrack for only two days this, is a sign.

EVEN AFTER THE WORST STORMS, THE SUN WILL SHINE AGAIN, I must say after the minor hiccups I had with Cartrack, I have to give my hat off to Cartrack Nelspruit branch. They came through for me and assisted me with everything. I can proudly say I am happy to be with a branch that cares and really shows concern for their customers. Thank you to everyone who assisted especially from Nelspruit Branch, not forgetting the Call Centre assistance who got back to me and checking if everything was done. Thank you very much