VN
Vinesh N
1 reviews | Active since May 2025
20 Aug 2026, 09:12
Tracking device
Hi my car track unit was taken out from my 2025 model car and fitted into the new car.Now the app does not show my trips. When i called cartrack they say i need to pay a call out fee.The issue is the unit worked perfectly before removal so why must I pay to get resolved.
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Cartrack's replyOfficial
20 Aug 2026, 09:21Good day Naidu,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply20 Aug 2026, 09:21
Official
Good day Naidu,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team