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Palesa M
1 reviews | Active since Jun 2021
02 Jun 2021, 13:33
Tracking device
I'm really angry and disappointed with this company. Since they have placed their tracking device on our car it drains the battery, we have been promised a technician and repairs for over 2 months now... The car now is giving us problems. Bad bad service.. They should come and take out their device because the is no solution but empty promises...
Helpful (0)
Replies (5)0
Replies (5)
Cartrack's replyOfficial
02 Jun 2021, 13:54 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply02 Jun 2021, 13:54
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
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Palesa M's updateReviewer Update
02 Jun 2021, 14:13The sooner the better with due respect because I'm tired of trying to get hold of you there but you get no good customer service.
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Palesa M's update02 Jun 2021, 14:13
Reviewer Update
The sooner the better with due respect because I'm tired of trying to get hold of you there but you get no good customer service.
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Palesa M's updateReviewer Update
03 Jun 2021, 14:25Are you still getting back to me??
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Palesa M's update03 Jun 2021, 14:25
Reviewer Update
Are you still getting back to me??
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Palesa M's updateReviewer Update
06 Jun 2021, 12:09May someone from cartrack team come and take out this device from my car... I was called on friday by a lady called Keshia from the scheduling department and she promised me a technician (Jonas) the following day(Saturday) which I canceled my errands only to be stood up for the 3rd time... I'm very disappointed and angry with you. No follow up nothing. Just do me a favor and come take out your device as it has messed up my car. I want nothing more from you guys. As you failed to deliver to your promises it shows that I won't be happy continuing with you.
Your soonest reply to this final query will be appreciated.
Your soonest reply to this final query will be appreciated.
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Palesa M's update06 Jun 2021, 12:09
Reviewer Update
May someone from cartrack team come and take out this device from my car... I was called on friday by a lady called Keshia from the scheduling department and she promised me a technician (Jonas) the following day(Saturday) which I canceled my errands only to be stood up for the 3rd time... I'm very disappointed and angry with you. No follow up nothing. Just do me a favor and come take out your device as it has messed up my car. I want nothing more from you guys. As you failed to deliver to your promises it shows that I won't be happy continuing with you.
Your soonest reply to this final query will be appreciated.
Your soonest reply to this final query will be appreciated.
PM
Palesa M's updateReviewer Update
21 Apr 2022, 09:49No help even now... Its been over a year... You are even deducting your own amount into my account without my concern.... I'm taking this further... I have been patient with cartracker I'm enough.
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Palesa M's update21 Apr 2022, 09:49
Reviewer Update
No help even now... Its been over a year... You are even deducting your own amount into my account without my concern.... I'm taking this further... I have been patient with cartracker I'm enough.