Tracking Account

THIS IS COMPANY IS THE WORST EVER. I WAS MADE TO PAY FOR THE RECOVERY OF THE TRACKING UNIT AND I HAVE PAID AS PER ARRANGEMENTS MADE. IN FACT, PAID SOONER THAN ARRANGED. NOW THEY HAVE SUSPENDED MY ACCOUNT WAS SUSPENDED. THE ACCOUNTS DEPARTMENT CAN NOT GIVE A STRAIGHT ANSWER ON WHY MY ACCOUNT WAS SUSPENDED. SPOKE TO mbali ntseri WHO PUT ME ON ON HOLD THEN WHEN FOR LUNCH NEXT IT WAS MICHELLE IN ACCOUNT WHO WAS ARROGANT AND TELLING ME HOW I SHOULD HAVE MADE THE PAYMENT WHEN THE INVOICE WAS RAISED. SO IT WAS MY FAULT THAT I DID THE ARRANGEMENT WITH THEM AND PAID EARLIER THAN IT WAS ARRANGED. THEN TRANSFERRED TO PALESA WHO FRUSTRATED ME FOR 1 HOUR NOT GIVING ME THE REASON WHY THE ACCOUNT IS SUSPENDED. THE ONLY THING SHE COULD SAY IS THAT THE ACCOUNT IS NOT SUSPENDED BUT THE SYSTEM NEEDS TO ALLOCATE THE MONEY. I WAITED FOR 2HOURS ON A CALL AND WAS TOLD TO CALL BACK AFTER THE CALL HAS MOVED FOR MORE THAN 5KM AND THEY CAN CHECK IF IT'S UPDATING ON THEIR SYSTEM.###########

IT'S CLEAR THAT IF THEY CAN NOT SORT OUT THE SIMPLE ACCOUNT THEY CAN NOT BE TRUSTED TO LOCATE MY VEHICLE TRACKING