AT
Abraham T

1 reviews | Active since Dec 2012

06 May 2025, 15:16

Tracker not fit for 3 months

Worst service ever. For 3 months my tracker has not been fit on my car but the debit is going through. They get business but have no technicians on the ground

0
Replies (5)
Cartrack
Cartrack's reply06 May 2025, 15:26
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team 

AT
Abraham T's update06 May 2025, 15:34
Reviewer Update
All I want is to cancel my contracts with CarTrack. I want to cancel with no penalties.
Cartrack
Cartrack's reply06 May 2025, 15:37
Official
Good day Abraham,

Please be advised that a consultant will contact you shortly to look into the matter and assist you.

Kind regards,
The Cartrack Team
AT
Abraham T's update06 May 2025, 15:42
Reviewer Update
I am not dealing with consultants any more. I have been dealing with them for three months. There is nothing happening
Cartrack
Cartrack's reply06 May 2025, 23:45
Official
Good evening Mr. Abraham,

We understand your frustrations and sincerely apologize for any inconvenience caused. Please be assured that a senior agent has been assigned to your case and will remain in contact with you until your enquiry is fully resolved.

Kind regards,
The Cartrack Team