1 reviews | Active since Jan 2011
Total incompetence to get a de/re installation done.
I submitted de/re installation forms on 29 January 2025. To date have sent 46 pages of emails trying to get this scheduled/done to no success. More than two months later and scheduling department has still not phoned to action this. De-installation of a unit we pay for was done on 15 February with nothing done to reinstall. New vehicle has been without any tracking device since 29 January with no success to get an installation done. Not even retentions has been able to get a phone call from scheduling to be done. And yet we have to keep paying and get threatened with cancellation fees. But two new vehicles do not have any units installed despite much frustration and efforts to get it done.
Cartrack scheduling department has a major problem!! I have 46 pages of emails to prove this.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
