To get help from hello Peter in this situation

Hi am having a problem with this car track company. In 2016 I bought a bmw 320d standard silver in colour ,then I called car track to come and fit tracking divece to my car.it was a contract for 3 years .now on 2017 on 3rd of February Ihave been hijacke my car and the matter was reported to them by my girlfriend because the hijackers took everything to me .and when I called them to find out about recovery of my car they keep telling me that my car not yet recoverd and some of our member will call you to ask what happen.since today I never receive they call and they didn't refund me money that they promise I they cnt recover the car they will pay and I was still paying them the money every month as I promise up until last year I decided to stop paying them because thy didn't fullfill they promise.and now they took me to credit berrow my name is blacklisted now please Peter help me to solve this problem please they have to pay me my money and clean my name becouse they failed to find my car please hello Peter help my contact is ********** 645 and ********** 266