MR
Makhanana R

1 reviews | Active since Mar 2021

10 Mar 2021, 15:36

To be hijacked on gun point is traumatic; and to be treated the way did is horrible.

I bought a vehicle (TOYOTA Hilux 2.8 GD Legend- 2019 model) in 2019. I had a car tracking cover on it from the 5/ 12/ 2019. The cover had a warranty of R150 000- 00 on non- recovery of a lost vehicle. I was hijacked on the 25/ 11/ 2020; to date the vehicle is not revered. I claimed my warranty on the 28/ 01/ 2021; only to be told that I could not be paid as the claim was late. I was supposed to claim before the 25 December 2020; on the other hand they are still looking for the vehicle.

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Replies (1)
Cartrack
Cartrack's reply10 Mar 2021, 16:05
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team