1 reviews | Active since Apr 2021
TLADI M. T
My name is Tladi Mokgomane Tseke. In 2018, I had an account with Cartrack for my cars. As time went by, the payment was heavy for me. I decided to cancel the contract. On the 28 May 2020, I was called by someone in the surname of Chivambo from Cartract who demanded me to pay the due for my contract. I told Chivambo that I would like to cancel the contract. However, I was told to pay a huge amount of money for cancellation. Immediately, I requested a recorded conversation where I was recorded, as we usually told that our conversations are recorded for quality purposes, to agree to pay the amount for cancellation. I was promised to get the conversation. Even today, I have never receive anything from them to that effect except the call to inform me that your account is in arrears. They are saying I am owing them R10326. 00, which is too much for me. They suspended my contract and thus I am not paying. Most recently, I received a message that I must be aware of IMMINENT BLACKLISTING. Surprisingly, my account with them was suspended and cancelled.
I would like to request Cartrack to stop calling me and/or sending me message that are calling me to pay the due because my cars are no longer under their watch.
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
