1 reviews | Active since Oct 2016

24 Aug 2018, 16:24

****s masquerading as a tracking service

I cancelled my car track in April this year, Car track said I would them R600+ okay. This is because I sold my old car for a new one that came fitted with the tracking device. Cool,. I asked that Tracker send me a copy of the contract and explain how they came to this amount. Nothing! Few weeks later they debited R759 from my account to which I disputed because it was not authorized. Last month Car Track debited R37.50 on 26 July 2018 and additional R236.53 without my authority. I did not reverse these. Since then I have been harassed by phone calls and "letter of demand" but they have failed to explain to me how I owe them when I ended the contract. Where is the contract that clearly the cancellation fee?

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Replies (1)
Cartrack
Cartrack's reply27 Aug 2018, 09:07
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.


Kind regards


The Cartrack Team