lK
leon K

1 reviews | Active since Jan 2010

30 Jun 2017, 10:31

Three weeks now and counting waiting for service.

<p>Before selling my car I informed CarTrack to remove the unit and put it on hold and install it to my new vehicle, filled all the documents required and gave them the details and location of the dealership I sold my car to. 2 weeks passed thinking they did their part only to receive a call of a battery signal. To my shock NOTHING has been done. Here I am waiting them to receive a call for the unit to be installed in my new car. Keep sending e-mails and being told a tciket has been created, calls and empty promises.</p> <p>I am reequired to install a device in my new as per my car insurance, are you going to do this or not? </p>

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Replies (1)
Cartrack
Cartrack's reply30 Jun 2017, 11:49
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team