This satisfaction with accounts department as a whole

The accounts department agents will hang up if they can’t answer any of your questions. They will first pretend as if they can’t hear you then they are they will hang up your call. I have had an account query well where I was being overcharged and no one told this day has been able to assist me. Being overcharged is no joke in the economy and what CarTrack is doing does not only increase my emotional distress but defeats the trust I had with them. If you are reading this and you wanted a tracker for your vehicle I would strongly advise you seek any other company. I have had my tracker for a year now and no policy documentation or any form of communication has been sent to me. Run while you can unfortunately I am stuck for 36 months. Please don’t make the same mistake I made those people don’t care about you they only care about your money especially the people in the call centre.