1 reviews | Active since Oct 2024
This email serves to express my disappointment with the bad service that I received from CarTrack
This email serves to express my disappointment with the bad service that I received from CarTrack. I called you three times already since last Friday (27/09/2024, 01/10/2024, and 02/10/2024). The reason for my call was to ask you guys to update the car odometer on your system and the app because the odometer was not the same as the odometer reading in the car. I was told to switch off my vehicle ignition and after that drive a minimum of 5 KM so that the odometer can be updated. I have been told to do the same thing three times, but my odometer is even worse; now it's showing that the vehicle odometer is 4 million. I wonder if you can't sort out this little thing; how is it possible that you can find my vehicle if it is ******? I hope this is the last time I ask you to sort this out, or I will consider canceling your service.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
