They took too long to find a technician to fix the tracking system

They took too long to find a technician to fix the tracking system. I had to call over and over again. They kept promising to call with feedback, but they never did. But when it comes to the technician they sent Tokelo Rakhale, I'm very pleased with his work. He has patience, and he is softly spoken. He is good when it comes to his work and I'm pleased