mm
mosotho.moshoane mosotho.moshoane

1 reviews | Active since Oct 2016

20 Oct 2016, 08:34

They promise you heaven and Safety but you get Hell and risk

<p>I bought my first car a few weeks ago, and i called cartrack to install a tracker, The lady i spoke to told me that the product i was buying would allow me to go on an application and check where my vehicle is. Post installation i found out that i can't check the position of my vehicle through an application. I requested within my cooling period that i would like to cancel the contract and i was told that the cooling period does'nt apply which is a whole lot of *******. Last night i was at home and i went pn the website to see where my vehicle was, it showed very inaccurate positions while my car was parked in my yard. I asked myself how that would help if my car was ****** because the tracker cant tell you the exact position of your car. I called this morning to ask how my cancellation is going and an agent named vusi asked me to hold then hung up. I called again and they promised again to call back and guess what they havent called. This is not a company that gives you value for money, the service is bad, the products are extremely bad. Please do not use cartrack for the security of your vehicle. </p> <p> </p> <p>My cooling period is now past and i told them within my cooling period that i would like to cancel. Please help me Peter.</p>

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Replies (1)
Cartrack
Cartrack's reply21 Oct 2016, 16:49
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team