They need better internal communication

They have a wonderful app which is perfect for keeping track of your vehicle, but they have the worst after sales support! After missing a debit order, the next day 4 different people called to raise this, after requesting and making a manual payment they kept calling daily with each day a different person! Sent payment receipts but they don't seem to track these, we had different actually harrassing us daily. One person calls, you send the POP, another calls you tell them you sent the POP and resend it, then it's just keeps going in circles!